How EPOS Uses Test Data to Power Continuous Improvement
EPOS builds precision audio gear for people who rely on crystal-clear communication — from gamers to global business leaders. For consumers and for businesses. For EPOS, delivering premium sound means getting every detail right, from R&D to production. But even the best engineering can't shine if quality issues go undetected in manufacturing. And that’s exactly the challenge EPOS set out to solve.
Speaking to Aaron Greenyer, Test Automation Engineer at EPOS, we’re digging into how EPOS continues to evolve its usage of WATS – as well as covering the benefits they’re seeing day-to-day and long-term within their business. It’s always a pleasure to chat with happy customers, so we hope you enjoy it as much as we did.
Bringing It All Together
Aaron and his team provide R&D oversight for the devices that are made abroad by their manufacturing facilities, as well as those of their suppliers. Owned by parent company Demant, EPOS has facilities all over the world and because of that, rely on WATS’ connective technology.
EPOS uses WATS to gain oversight of their entire production environment. It’s a key part of their quality processes – and essential to the company.
Originally starting in hardware, Aaron had a lot of learning to take on as part of joining EPOS. The previous person responsible for WATS’ usage and setup had moved on, and Aaron recognized that not only did he have a lot of data to deal with from production, but he also had to do something with it. Thankfully, WATS was already in play.
What's next?
Having seen how powerful the tool is, Aaron is now looking at creating even more structured data so that he can get the most value from WATS. He has also begun to use additional features like asset management and unit verification.
Like any learning process, it takes time, but with our support, he, and EPOS, are sure to get more and more value from their WATS investment as time goes on.
Beyond production, Aaron has even spotted areas where the EPOS R&D team could benefit from WATS. Although they have a lot less data than the production environment, they still need a tool that can structure that information and give users total access to draw insight from it. It’s exciting for us to think just how far and wide WATS can be used.
